North Shore Temple Emanuel
a Progressive Jewish Congregation
Objective of Policy
The objective of this Policy is to protect the privacy of individuals dealing with Us and to explain how We collect, use, disclose and store Personal Information in accordance with the APPs. This Policy also describes why We collect Personal Information and how You can access and correct Personal Information about You.
Why we collect personal information
Collecting your personal information is essential for Us to be able to advise congregants and other people interested in our future programs.
We also use personal information to help us in assessing a person’s suitability for Synagogue membership. Information from applicants for membership may be collected and retained on file.
We also collect the personal information of job applicants and contractors seeking engagement to assess their applications for employment or engagement.
How do we collect your personal information?
We collect information, directly from You and from third parties, by means such as application forms, letters from congregants, phone and email enquiries, website and survey responses.
Personal Information provided to Us will always be handled by Us in accordance with this Policy and the APPs, regardless of who provides it.
What type of information do we collect?
We may collect information or opinions about You in the normal course of Our dealing with You. This information is collected in order to provide services to You. The information may include Your name, gender, contact details, date of birth, details of family members, or other information that is required by Us to conduct our dealings with you. Generally, We also collect Sensitive Information in the nature of Your religious belief or affiliations. No Sensitive Information will be collected without Your consent.
Notification of collection of information
If Personal Information about You is collected from someone other than You and if We are notified that You are not aware that We have collected the Personal Information then We will take reasonable steps to notify You that the Personal Information has been collected and will be dealt with in accordance with this Policy and the APPs.
Use or disclosure of Personal Information
We provide services and publications to Our congregants and other people and organisations. In order to obtain these services and publications, You will need to submit Personal Information to Us. Further, information that You provide to Us will be stored in a database procured by Us. However, Personal Information provided by You for the purpose of obtaining any services and publications may be tracked, edited and/or disclosed in order to:
provide You with the services, communications and publications You have requested;
help Us develop, improve, manage and administer all of the services and publications We provide to You;
seek donations and appeals;
comply with the law;
investigate, respond to and defend claims made against, or involving Us; and
enforce a contract or agreement which We have with You.
We may also use Your email address to:
send You follow-ups on services, communications and publications You have enquired about; and
keep You informed of changes to the services and publications offered by Us.
We also use the Personal Information that We collect for other purposes such as preparing marketing material, providing member support, market research and obtaining references.
We may publish the names of those who donate to certain appeals and projects unless requested not to do so. If you wish to be removed from our published list of donors, please advise us in writing.
We will only disclose Your Personal Information to persons or bodies external to Us where permitted by the Act, including in the following circumstances:
where You consent to the disclosure;
where Our service providers supply Us with services which enable Us to complete a transaction or provide You with services or publications You have requested; and
where required by law such as under a subpoena issued by a court.
Although We seek to deal with reputable third parties, We cannot control, and will not be liable for, any use of Your Personal Information by any third party to whom Your information is sent with Your consent.
The purposes for which We use personal information of job applicants, staff members and contractors include (but are not limited to):
managing the individual’s employment or contract;
managing or obtaining insurance;
and satisfying Our legal obligations, for example in relation to child protection legislation.
We may use the Personal Information for direct marketing purposes to inform You, among other things, about life cycle events and other events, services, functions, charitable works, classes and other activities through weekly and other emails and periodic publications. If We have received Personal Information from third parties, We may use or disclose it for direct marketing if You have consented to receiving direct marketing or it is impracticable to obtain that consent. We will also give You the opportunity to opt out of receiving direct marketing communications.
Cross-border disclosure of Personal Information
We will not disclose Personal Information outside Australia without obtaining Your consent (in some cases this consent will be implied) or otherwise complying with the Australian Privacy Principles or other applicable privacy legislation.
Security and storage of personal information
Upon receipt of Personal Information We take all reasonable steps to protect that information against loss, unauthorised access, use, modification or disclosure. We store the Personal Information in a secure environment to include password protected electronic files, a password protected database, maintaining virus protection software, securing paper files in locked cabinets and ensuring physical access is restricted to authorised personnel.
Although we have implemented substantial security measures in relation to Personal Information, as the Website is linked to the internet (and the internet is inherently insecure) we cannot provide any guarantee regarding security of the Personal Information and other data transmitted to the Website. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of Personal Information or other data due to the Website being linked to the internet. When we no longer need your Personal Information and there is no obligation under law to retain the Personal Information, we will take steps which are reasonable in the circumstances to delete or de-identify the Personal Information.
Retention of Personal Information
We retain Personal Information for a period of at least six years from the time Our dealings with You become inactive, except if a law requires retention for a greater period.
At the end of six years, We will take all reasonable steps to destroy or de-identify the Personal Information if:
We no longer need the Personal Information for any use or disclosure permitted by the APPs;
the Personal Information is not contained in a Commonwealth record; and
We are not required under any law or order to continue retaining the Personal Information.
Access to Personal Information
You can ask Us for Personal Information about You if it is stored by Us. The information will be provided within a reasonable time after receiving Your request, at a reasonable cost based on time spent in retrieving the information. Requests for information may be sent to Us using any of the contact details provided in this Policy.
We may refuse to give access to Personal Information under certain circumstances permitted by law, such as where the request for access is frivolous or vexatious, giving access to information is unlawful, or if We suspect unlawful activity or anticipated legal proceedings with You. If We refuse to provide information, We will provide written notice to You within reasonable time that sets out the reasons for refusal unless it is unreasonable to do so.
Quality of Personal Information
We are committed to ensure that the Personal Information collected or used or disclosed is reasonably accurate, up-to-date and complete.
You may seek correction
If You become aware that the information stored by Us is wrong, You have the right to have such information rectified. This facility is provided free of charge to You. You may rectify the information by providing any necessary documentation. Such details may be supplied by using any of the contact details provided in this Policy. The information will be corrected within a reasonable time after receiving all necessary documents.
Notification of correction
If We correct Personal Information about You that We previously disclosed to another organisation and if You request Us to notify that other organisation of the correction, We will take reasonable steps to give that notification unless it is impracticable or unlawful for Us to do so.
The APPs allow for You to deal with Us without the need to identify Yourself or by using a pseudonym. However, considering the nature of Our services, it is impracticable for Us to deal with You if You have not identified Yourself. If We are not able to collect Your Personal Information, We may not be able to provide appropriate products or services and publications or do business with You or any organisation with which You are connected.
Closed circuit television
We operate a closed circuit television system for security and safety purposes, and individuals may be filmed while on NSTEs premises.
We will only use the footage and by the providers of our security services for security purposes. We do not use surveillance videos for other purposes and the footage is not publicly available. Surveillance cameras are not located in any bathrooms or change room facilities.
When visiting our website
Privacy complaints and enquiries
We welcome feedback about privacy issues and will endeavour to attend to all questions and complaints promptly. You can contact Us about any privacy issues via the Contact Details below.
If You are not satisfied with Our response, a complaint can be lodged with the Australian Information Commissioner on or You can call the OAIC enquiries line on 1300 363 992
In this Policy:
“Act” means the Privacy Act 1988 (Cth).
“APPs” means the Australian Privacy Principles as set out in Schedule 2 of the Act.
“Personal Information” means information or an opinion, whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. Examples include name, address, phone number, email address, credit card number, bank account number, physical traits, hobbies, usage patterns, family members and income.
“Sensitive Information” includes information about Your racial or ethnic origin, health, religious beliefs, criminal record, membership of a trade union or membership of a professional or trade association.
“Synagogue” means North Shore Temple Emanuel ABN 69 000 326 456. “We and “Us” means the Synagogue, and “Ours” has a corresponding meaning.
“You” means an individual dealing with Us, and “Your” and “Yourself” have corresponding meanings.
Telephone: (02) 9419 7011
Mail: 28 Chatswood Avenue, Chatswood, NSW 2067